Return Policy
At Rasheenas Herbal Product Inc, we are committed to ensuring your complete satisfaction with your purchase. If you’re not entirely happy with your order, we’re here to help.
Eligibility for Returns:
- Items must be returned within 30 days of the purchase date.
- Items should be unused, in their original packaging, and with all tags attached.
- Certain items, such as final sale items and perishable goods, are not eligible for return.
How to Initiate a Return:
- Contact our customer service team at [customer service email] to request a return authorization.
- Complete the return form provided by our team.
- Ship the item back to us using the return label we provide.
Refunds:
- Once we receive your item, we will inspect it and notify you of the status of your refund.
- If approved, we will process your refund to your original method of payment.
- Please note that it may take some time for the refund to appear on your account.
Exchanges:
- To exchange an item, please follow the return process and place a new order for the desired item.
Shipping Costs:
- Customers are responsible for paying return shipping costs unless the item was damaged or incorrect.
- We offer free returns on items that were damaged or incorrect.
Contact Us: If you have any questions about our return policy, please contact us at contactrasheenas@gmail.com or(604) 690-0086
